Online Poll : Examples of websites with good 'accessibility' and good 'usability'

On a regular basis, I am asked for examples of websites that provide good accessibility, good usability, or a combination of both. I certainly have a few personal favourites, but I would like to throw this question out to the Internet…

There are two main polls :

1) Which website do you think is an example of good ‘usability’?
2) Which website do you think is an example of good ‘accessibility’?

For each question, please either email me or add a comment to this blog post providing the website URL, and an optional explanation of why you are nominating this particular site. Please note that you do not need to answer both questions.

I will collate the results and report back by the end of the year. The results should be interesting!

Please pass this blog post on to your friends and colleagues… The more examples of ‘usable’ and ‘accessible’ sites we receive, the more conclusive our results will be!

Posted byCharlie M at 05:43  


Tony Shaw said... 30 November 2009 at 13:49  

Hey Charlie.
The website I consider to be most usable is Google. Great interface, clear and constantly changing.
Accessibility is more difficult as I don't use accessible features- but will go for the BBC site.

Dennis at Web Axe said... 1 December 2009 at 10:43  

Accessible Twitter won the 2009 Access IT @web2.0 Award. It's a very usable as well as accessible Twitter web client.

Anonymous said... 1 December 2009 at 13:58  

Controversially, Amazon is my favorite website for ease of use. If you know what you're after, its easy to find and buy. I don't know any other site that makes items so easy to buy (just ask my wife)!

Kirsty said... 2 December 2009 at 03:07  

Hi Charlie,
I use a few Google products - Calendar, Mail, Maps, You Tube, and of course the search engine, all of which I find incredibly easy to use. I've also just started to use Google Wave, and although still in BETA, I can already see that it's potential will be huge - particularly for group communication and online collaboration - and all of the useability elements synonymous with the other Google products I use are already evident.
I can't easily assess accessibility on the sites that I use, but I always hear good things about the BBC site from friends and colleagues.
I'd love to know the results of the poll!

Stuart Hartley said... 14 December 2009 at 14:27  

Good idea Charlie.
My vote is for the Apple site ( It just works! I particularly like the large navigation (and sub navigation) bar. Saying that, I find the site often lacks detailed product information.

Katie said... 13 March 2010 at 06:36  

I think that is the most user friendly site I have ever used. It was so intuitive and easy. I donated to a friend's charity event recently and in two or three clicks I had paid by paypal. What a brilliant concept for making the process of making charitable gifts easier.

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